What we provide

The accommodation has been designed with the help of families of patients have experienced emergency stays in hospitals, and we are grateful for their help and suggestions.

There are eight ensuite bedrooms, a living room, quiet room and laundry.

The reception desk on the ground floor of the Sid Watkins Building is staffed from 8.00 am – 16:00 hours, Monday to Friday. Outside these hours, please speak to our security staff, who are in attendance 24 hours a day, seven days a week.


Duration of your stay

Home from Home is a short stay facility for up to 4 nights only to provide much needed support during the first few days after your relative has been admitted for urgent or emergency care or treatment.

After that, if you need to extend your stay nearby, we will help you find other accommodation and the Patient Experience/Accommodation Officer will provide you details of other accommodation available on the hospital site or a local hotel, however, charges apply.  


Check out

Check out is 10:00 hours on the day of departure, this is to ensure the room is cleaned and turned around for the next guest.  If you required a late check out for any reason, this can be considered by contacting our Patient Experience/Accommodation Officer.



All bedrooms are equipped with a hairdryer, TV and a telephone which can be used for making calls to areas within The Walton Centre. The phone can only receive incoming calls only and we are happy for you to provide this number to family and friends, so they can call you. There is a safe deposit box which you should use for any valuables. Any valuables left in the room, is done so at the owner’s risk, so we encourage that you use the safe deposit box.

If you have been allocated one of the two family and disability accessible rooms and you do not have a disability or any children with you, you may be asked to change rooms. You will still be guaranteed a room within the Home from Home for the agreed duration of your stay.



Free Wi-Fi available throughout The Walton Centre.


Fairclough Family Lounge

As well as a comfortable seating area with sofas and chairs, the lounge contains a kitchenette with fridge, kettle, toaster and microwave; please note not to leave the appliances unattended whilst preparing food. A dining table seating up to six people has also been provided and we encourage you to use of this facility, as hot food is not permitted in the bedrooms.

Tea, coffee, milk, sugar, bread and preserves is provided for, and you can use the cupboards and fridge to store your own provisions.   


Isle of Man Quiet Room

If you would like a space for some peace and quiet, please use our Isle of Man Quiet Room.



Our laundry offers a washing machine, tumble drier, iron, ironing board and washing powder. Please note when using the dryer, to ensure you use the cooling cycle before removing your items of clothing.



We welcome your comments about any aspect of the Home from Home; please complete a feedback form and leave it with the Patient Experience/Accommodation Officer. There is also guest book available for you to leave your comments. 


Medical Help

If you become unwell, we advise that you contact the NHS Helpline 111 for advice.  We advise that if your illness is infectious, please let the Patient Experience/Officer know as you may not be allowed to visit your relative for infection prevention reasons. In some circumstances, guests may be asked to leave the Home from Home, to protect other guests and patients.



There are two chemists nearby, open during the week. Leaving the site at the nearest exit to the Sid Watkins Building, turn right onto Longmoor Lane and Rowland’s Pharmacy is on the right hand side (L10 7LN, number 718). If you turn left onto Longmoor Lane, Tiffenbergs Chemist is on the left hand side (L9 9DB, number 338).



There is a surgery on the hospital site, Westmoreland’s GP Practice, just a few minutes’ walk from the Sid Watkins Building. You can contact them on 0151 525 6286.


Nearest Accident & Emergency (A&E) Department

The nearest A&E is at the neighbouring hospital on the site, Liverpool University Foundation Hospital Trust (LUFHT), previously know as Aintree Hospital.



There are a number of dental practices nearby; we recommend you seek advice on where to go by calling the NHS Helpline – 111.


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